Our Values

---

Dal-Trans’ long standing objective is to deliver a satisfactory return through profits and growth. Guided by this principle, the company has developed a unique, highly-focused and disciplined business culture. Underlying this, Dal-Trans adheres to its following core values:

1. Build Open and Honest Relationships through Communications

Continue to build upon the relationships and the confidence that we have already formed with our Customers. The relationships have been deliberately built by “doing what we say we will do!”

2. Customer Service through Commitment and Focus

Our commitment and focus is based on what we do for our customers. We intentionally and deliberately concentrate our efforts to meet our customers’ needs through the service we provide.

3. Client Value & Partnership Creation

We partner our customers by making the necessary vehicle repairs in a timely and efficient manner; so that they too are back on the road in an effective way and thus continue to meet their contractual obligations and livelihood.

4. Endurance via profit and growth

Our existence is under pinned by our ability to create the necessary return to ensure that we carry on in providing our customers with the service and product that they have come to rely on.

5. Integrity

Our Integrity has not come about overnight; its creation began back in 1976 with humble beginnings. To this day, we do not waiver from the honesty, openness and authenticity that we have with you; Our Customer.

6. Pride in the Quality & Value Delivered

The high level of workmanship in the product and service that we offer and provide is the one thing that we are immensely proud of and you, our customer, are our judge. The benchmark we set is high in order to provide you with the standard of product and service that you have come to expect. We will correct a mishap, as in doing so, quality and value is created as, “we will not let you down”.

7. Safety

Providing continued awareness of the hazards within our workplace plays a paramount role in ensuring the safety of our personnel and providing a safe environment in which to work. We look to empower our employees to take responsibility for not only their safety but that of others. It is through, not only, their vigilance in reporting hazardous issues but also in providing probable solutions to mitigate and eliminate.